All Systems Operational

About This Site

The current status of Symantec Cloud Connect Defense service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support.

Cloud Connect Defense Operational
90 days ago
100.0 % uptime
Today
Web Security Service Operational
90 days ago
100.0 % uptime
Today
Smart VPN Service Operational
90 days ago
100.0 % uptime
Today
Integrated Cyber Defense Manager Operational
90 days ago
99.99 % uptime
Today
Portal Operational
90 days ago
99.98 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Scheduled Maintenance for September 20, 2019 Sep 20, 23:00 - Sep 21, 02:00 UTC
Symantec is performing scheduled maintenance of Symantec Cloud Connect Defense (CCD) beginning September 20, 2019, starting at 23:00 UTC, for a duration of 3 hours.

Impact
During the maintenance window, the CCD portal will be unavailable. No other Symantec Cloud Connect Defense functionality will be affected.

Schedule
• Start Date: September 20, 2019 at 23:00 UTC
• End Date: September 21, 2019 at 02:00 UTC
Posted on Sep 16, 23:41 UTC
Past Incidents
Sep 17, 2019

No incidents reported today.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019
Resolved - We have confirmed the portal is fully restored. This incident is now resolved.
Sep 9, 19:06 UTC
Monitoring - We have remediated the underlying cause for the portal errors. Customers should no longer have errors when attempting to log into the portal. We will continue to monitor the service to ensure it is fully restored.
Sep 9, 18:42 UTC
Investigating - We are aware customers may be experiencing login errors when attempting to log into the management ICD Manager. We are currently investigating these errors and will provide further updates as new information is discovered.

Please note that no other Symantec Cloud Connect Defense functionality is affected.
Sep 9, 18:28 UTC
Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.